Knowledge Base

Personal Interest

How a contact prefers to engage with EO — a multi-select checkbox field used for matching, event design, and Forum placement.

Personal Interest captures how a contact likes to engage with EO, as distinct from what they want from it (which is Primary Interest). It's an EO-specific custom HubSpot property and it's a multi-select checkbox — a contact can hold more than one value.

The personal-interest values EO uses

  • Forum Fan — the Forum experience is central to why they're in EO; peer groups and confidential sharing are their priority.
  • Learner — driven by education, speaker events, MyEO content, and structured learning opportunities.
  • Leader — interested in taking on chapter leadership roles, board positions, or committee work.
  • Networker — energised by building connections, deal flow, introductions, and the broader EO community.

How it works alongside Primary Interest

PropertyQuestion it answersField type
Primary InterestWhich EO programme?Single dropdown
Personal InterestHow do they like to engage?Multi-select checkbox

Use them together: a contact whose Primary Interest is Membership and Personal Interests are Forum Fan + Learner should receive Forum orientation content and speaker-event invites — not networking happy-hour blasts.

Related pages

  • Primary Interest — the complementary "what they want" property.
  • Lifecycle Stage — the parent bucket every contact sits in.
  • FAQ — edge cases around segmentation and overlap.